I have worked before as...
Associate Product Manager
Digital Factory
Mar 2023 - Present
• Implemented end-user research to help identify user stories and determine Minimum Viable Product (MVP)
• Contributed to the overall product roadmap by identifying features, enhancements, and opportunities for innovation related to customer support on the Digital Factory Experience App
• Delivered an advanced payment gateway implementation for the Digital Factory Experience App, enhancing transaction security and efficiency, resulting in improved user engagement and revenue
• Researched, evaluated, and implemented cutting-edge no-code tooling solutions that were utilized to automate and streamline the current Digital Factory website resulting in a 40% reduction in manual processes
• Analyzed data from user surveys like customer satisfaction score, navigation, and usability to generate reports for making better data driven decisions for the Digital Factory website
Product Manager Intern
Crest Coder
Dec 2022 - Feb 2023
• Led initiatives to identify pain points in the customer support journey and developed strategies to improve overall satisfaction, responsiveness, and efficiency by 25% contributing to an enhanced customer experience
• Monitored each stage of third-party integration for a restaurant food delivery system which includes integrating Google Maps embedded API, testing functionality, security, and overall performance of the APIs
• Reported technical issues and made recommendations to the product team regarding UI bugs, API documentation, and streamlined requirements ticketing processes within JIRA
• Increased daily user engagement by 30 mins by redesigning entire mobile app UI after diagnosing usability issues
Business Analyst
Crest Coder
Jun 2018 - Aug 2021
• Constructed new data pillar in existing Tableau dashboards to create weekly & monthly trends and improve overall visibility by 55% fostering data-driven decision-making
• Translated unstructured data coming from multiple departments into structured format & retrieved data using SQL
• Conducted strategic plan and forecasts considering horizons such as 60-day collection, 120-day operations, 180-day sales, and 1-year product launch to identify future trends
• Provided key insights for Search Engine Marketing to the flights booking system by building keyword management strategy, increasing the impressions by 15% per week
• Developed value-added business strategy and a comprehensive marketing that boosted client revenue by 72%
• Designed a framework to migrate manual tests for legacy applications to automated paradigm, realizing a remarkable 33% efficiency gain in testing operations
What did I study?
Northeastern University
Master of Science in Information Systems
Sep 2021 - May 2023
Courses Completed:
- Application Engineering Design
- Data Modeling and Database Designing
- Web Design and UX Engineering
- Algorithmic Digital Marketing
- Program Structure Algorithm
- Project Management
- Software Quality Control and Management
- User Experience Design and Testing
Harvard Business School online
Certificate Course on Business Analytics
Sep 2022 - Dec 2022
Bases Covered:
- Describing and Summarizing Data
- Sampling and Estimation
- Hypothesis Testing
- Single Variable Linear Regression
- Multiple Regression
Indus University
Bachelor of Technology in Information Technology
Aug 2017 - May 2021
Courses Completed:
- Computer Programming
- Differential Calculus and Matrix Algebra
- Integral Calculus and Linear Algebra
- Algorithmic Digital Marketing
- Principles of Database Management System
- Web Design
- Differential Equations and Integral Transforms
- Cyber Sercurity and Intellectual Property Rights
- Fundamentals of Data Structure
- Operating Systems
- Core Java Programming
- Computer Organization and Architecture
- Object Oriented Analysis and Design
- Complex Analysis and Numerical Methods
- Basic Electronics
- Elements of Electrical Engineering
- Engineering Graphics
- Material Science
- Engineering Physics
- Environmental Science
- Engineering Mechanics
- Engineering Chemistry
- Digital Logic Design
- Data Communication Engineering
- Enterprise Resource Planning
- Computer Networks
- Design and Analysis of Algorithms
- System Programming
- Web Technologies
- Software Engineering
- Computer Graphics
- Python Programming
- Advance Java Technology
- Software Testing and Quality Assurance
- Soft Computing
- Data Warehouse and Minning
- Mobile Computing
- Software Project Management
- Big Data Analytics
- Advance .net Framework
- Cryptography and Network Security
- IOT and Applications
Let's see what I can do...
Tech Savviness
Tools
Java
Figma
Python
Balsamiq
C++
Microsoft Axure RP
SQL
Tableau
HTML
Jira
CSS
Postman
JavaScript
Git
React
Selenium
Node
Power BI
Testimonials
Hear from the people I have worked with
Maulik Dhanesha
Managing Director at Crest Coder
I managed Jeet directly during his tenure at Crest Coder, and I must say he is exceptionally hardworking and has a customer-oriented mindset. His communication skills, adaptability, & technical acumen with customer advocacy made me position him in a cross-functional role where he did work across teams as a business development associate, along with other senior managers, & an international sales executive. His solid curiosity to learn and his audacity to explore challenges, following calculated data-driven decisions with due consideration of risks, along with his sincerity & perseverance have helped him grow throughout his journey. I wish him luck! He earns my recommendation that he would be a good fit for any company that hires him.
Harmit Patel
MS in Industrial Engineering from Dalhousie University
Jeet is hardworking and very smart, gives 100% to the task assigned to him, and is a quick learner with guidance. I had the pleasure of working with him under SAC and was amazed looking at him working day and night until he finished all the assigned work. His skills in handling multi-teams at a time are incredible, and he manages people in a very subtle way. I would work with him again if given a chance. I recommend him to any company for his team handling and hardworking skills.